Frequently Asked Questions
Absolutely nothing! Membership and benefits are free.
Such information is necessary to help validate the identification of the member and thereby maintain the integrity of the VIP Rewards program. In doing so, the Tennessee Lottery can verify that the member is at least 18 years of age, as required by law, and ensure that each member has no more than one account as required by the program RULES and TERMS OF USE. The requested information is secured via encryption and not shared or used for any other purposes.
First, be sure you have entered the last four digits of your Social Security Number and all other information correctly. Use your legal name and home address as they appear on your current driver's license or government-issued ID. If you have recently changed your last name, try using your previous name.
If you are still unable to register an account, please call the following number for further assistance and instructions for submitting ID documents.
Tennessee Lottery VIP Member Support: 1-800-728-6932
Monday-Friday, 8:30 a.m. to 5:30 p.m., CT
n order to participate fully in VIP Rewards, you must be 18 years of age or older. The Lottery uses the required registration information to verify this age requirement is met, as well as to ensure that each member maintains only one active account.
If you do not have a Social Security Number, please call the following number for further assistance and instructions for submitting ID documents.
Tennessee Lottery VIP Member Support: 1-800-728-6932
Monday-Friday, 8:30 a.m. to 5:30 p.m., CT
The RULES and TERMS OF USE for VIP Rewards require that members have only one (1) account per person.
If you received this message and do not have another registered account and are sure you have entered all personal information correctly, please call the following number for further assistance and instructions for submitting ID documents. Tennessee Lottery VIP Member Support: 1-800-728-6932 Monday-Friday, 8:30 a.m. to 5:30 p.m., CT
To change your registered password, log into your VIP Rewards account, click MY INFORMATION, click CHANGE PASSWORD at top of page and follow the instructions.
NOTE: Passwords must be 8-16 characters and include at least 1 letter and 1 number.